:root{--bg:#f8fafc;--card:#fff;--border:#cbd5e1;--text:#0f172a;--muted:#64748b;--accent:#2563eb;--accent-h:#1d4ed8;--warn:#d97706;--radius:8px}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--text);font:16px/1.5 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif}
a{color:var(--accent)}
h1{font-size:1.5rem;margin:20px 0 12px}
h2{font-size:1.15rem;margin:24px 0 10px}
.hdp-wrap{max-width:960px;margin:0 auto;padding:0 16px}
.hdp-top{background:var(--card);border-bottom:1px solid var(--border)}
.hdp-top-in{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px 20px;padding-top:12px;padding-bottom:12px}
.hdp-brand{font-weight:700;color:var(--text);text-decoration:none}
.hdp-nav{display:flex;flex-wrap:wrap;align-items:center;gap:8px 16px;font-size:.92rem}
.hdp-who{color:var(--muted)}
.hdp-inline{display:inline;margin:0}
.hdp-link{background:none;border:0;padding:0;color:var(--accent);font:inherit;cursor:pointer;text-decoration:underline}
.hdp-foot{color:var(--muted);font-size:.8rem;padding-top:24px;padding-bottom:24px}
.hdp-row{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px}
.hdp-filters{display:flex;gap:8px;flex-wrap:wrap}
.hdp-filters a{padding:4px 12px;border:1px solid var(--border);border-radius:99px;text-decoration:none;color:var(--muted);font-size:.85rem}
.hdp-filters a.on,.hdp-filters a:hover{color:var(--text);border-color:var(--accent)}
.hdp-scroll{overflow-x:auto;background:var(--card);border:1px solid var(--border);border-radius:var(--radius)}
table{border-collapse:collapse;width:100%;font-size:.9rem}
th,td{padding:8px 12px;text-align:left;border-bottom:1px solid var(--border);vertical-align:top}
th{font-size:.72rem;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);white-space:nowrap}
tr:last-child td{border-bottom:0}
.hdp-pager{display:flex;gap:12px;flex-wrap:wrap;margin-top:14px;font-size:.85rem;color:var(--muted)}
.hdp-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:12px;margin:16px 0}
.hdp-grid .k{font-size:.72rem;color:var(--muted);text-transform:uppercase;letter-spacing:.06em}
.hdp-note{color:var(--muted);font-size:.88rem}
.hdp-form{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);padding:16px;margin-bottom:16px}
.hdp-narrow{max-width:420px}
.hdp-form label{display:block;font-size:.85rem;font-weight:600;margin:12px 0 4px}
.hdp-form label:first-of-type{margin-top:0}
input[type=text],input[type=email],input[type=password],input[type=date],select,textarea{width:100%;padding:8px 10px;border:1px solid var(--border);border-radius:6px;background:#fff;color:var(--text);font:inherit}
textarea{min-height:120px;resize:vertical}
fieldset{border:1px solid var(--border);border-radius:6px;margin:16px 0 0;padding:8px 12px 12px}
legend{font-size:.85rem;font-weight:600;color:var(--muted);padding:0 6px}
.hdp-btn{display:inline-block;margin-top:14px;padding:8px 16px;border:1px solid var(--accent);border-radius:6px;background:var(--accent);color:#fff;font:inherit;font-size:.92rem;cursor:pointer;text-decoration:none}
.hdp-btn:hover{background:var(--accent-h)}
.hdp-btn-sm{margin-top:6px;padding:4px 10px;font-size:.8rem}
.hdp-btn-ghost{background:transparent;color:var(--muted);border-color:var(--border)}
.hdp-btn-ghost:hover{background:#f1f5f9;color:var(--text)}
.hdp-row .hdp-btn{margin-top:0}
.hdp-inline-form{margin:0 0 8px}
.hdp-check{display:flex;align-items:center;gap:6px;font-size:.8rem;font-weight:400;margin:4px 0}
.hdp-check input{width:auto}
.hd-flash{padding:10px 14px;border-radius:var(--radius);margin:12px 0;overflow-wrap:anywhere}
.hd-flash-ok{background:#dcfce7;border:1px solid #86efac;color:#14532d}
.hd-flash-error{background:#fee2e2;border:1px solid #fca5a5;color:#7f1d1d}
.hd-badge{display:inline-flex;align-items:center;padding:2px 9px;border-radius:99px;font-size:.72rem;font-weight:600;text-transform:uppercase;letter-spacing:.04em;white-space:nowrap;background:#e2e8f0;color:#475569}
.hd-priority-urgent{background:#fee2e2;color:#b91c1c}
.hd-priority-high{background:#ffedd5;color:#c2410c}
.hd-priority-medium{background:#dbeafe;color:#1d4ed8}
.hd-priority-low{background:#e2e8f0;color:#475569}
.hd-status-new,.hd-status-open{background:#dbeafe;color:#1d4ed8}
.hd-status-in_progress{background:#f3e8ff;color:#7e22ce}
.hd-status-waiting_on_caller{background:#fef3c7;color:#b45309}
.hd-status-resolved{background:#dcfce7;color:#15803d}
.hd-status-closed{background:#e2e8f0;color:#475569}
.hd-ev{padding:10px 14px;margin-bottom:10px;background:var(--card);border:1px solid var(--border);border-radius:var(--radius)}
.hd-ev-head{font-size:.75rem;color:var(--muted);margin-bottom:4px}
.hd-ev-body{font-size:.9rem;line-height:1.45;overflow-wrap:anywhere}
.hd-details dt{font-size:.75rem;color:var(--muted);margin-top:8px}
.hd-details dd{margin:0}